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Phone
Banking is your connection to The
First State Bank of Altus, giving you immediate
access to the information you need most often. With Phone
Banking, you can quickly and easily:
- Make
account balance inquiries.
- Determine
the last six transactions on your account.
- Verify
social security deposits as well as other electronic funds
or ATM transactions.
- Verify
interest paid and earned information during tax time.
- Obtain
rate information.
- Transfer
between accounts.
Using Phone Banking
Before
using The First State Bank of Altus's
Phone Banking make sure you have your account number(s)
handy. Please have your PIN available the first time you call,
you PIN will be the last four digits of your Social Security
or Tax ID Number of the name that appears first on your account.
You will then be instructed to change your PIN to a new four
digit number that only you know.
PLEASE
REMEMBER TO ESTABLISH A PIN FOR EACH ACCOUNT BEFORE ATTEMPTING
TO TRANSFER FUNDS.
1
Call (580) 482-9100 from any touch tone phone.
Some phones have a tone or pulse button. Please make sure
that your phone is on the tone mode.
2
Wait for the greeting, then follow the simple instructions
given to you over the phone. You will be offered a series
of menu selections from which to choose. To access these selections
from the opening menu given, simply press the corresponding
number(s) on your telephone.
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Opening
Menu
1 For
account information and funds transfer, press 1.
2 For
rate and product information, press 2.
3 For
instructions on how to use this system, press 3.
4 If
you are a merchant calling for check verification, press 4
- To
repeat this menu, press 9
Account
Information and Funds Transfer Menu
1 For information on checking accounts, press 1
2 For information on savings accounts, press 2
3 For information on loan accounts, press 3
4 For
information on Certificates of Deposits and Individual Retirement
Accounts, press 4
5 To transfer funds, press 5
8 To return to the previous menu, press 8
9 To repeat this menu, press 9
0 To speak with a customer service representative, press
0
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